Frequently Asked Questions

Everything you need to know about shopping at Tanotis.

Are the products sold on Tanotis authentic?

Yes, we guarantee that all electronics, components, and tools are 100% authentic and sourced directly from authorized manufacturers and global distributors.

How long does shipping take for international products?

For items sourced globally, delivery typically takes between 7 to 15 business days. You will receive a tracking number as soon as your order is dispatched from our hub.

What is your return policy for electronic components?

We offer a 7-day return policy for items that are defective or damaged upon arrival. Please ensure that the components are unused and in their original anti-static packaging.

Do you provide technical support for the products?

While we provide comprehensive product datasheets and specifications on our website, we recommend consulting a qualified technician for complex hardware installations and programming.

Can I place a bulk order for commercial projects?

Absolutely. We offer competitive pricing for bulk purchases and B2B requirements. Please contact our sales team with your Bill of Materials (BOM) for a custom quote.

What payment methods do you accept?

We accept all major credit and debit cards, net banking, UPI, and popular digital wallets to ensure a secure and seamless checkout experience.